GENERAL TERMS & CONDITIONS
As soon as your order leaves our warehouse, you will receive a shipping confirmation by email or text with your tracking number and a link for tracking your order. Availability of products is not guaranteed. If you have ordered an item that is not available or that is delayed, we will notify you via email or telephone. Buyer will receive a shipment confirmation email with the shipping tracking number.
EXCHANGES & RETURNS
Items must be returned within 14 days of receiving your order and the items must be returned to us in perfect condition. Make sure all products are exactly as you received them, with tag and seal still attached, We do not accept returns where labels have been removed. Exchanges can be made to a different size or color of the product originally bought, subject to availability. If the item(s) does not meet our request AAJIYA earns the right to decline the request, and the item will be sent back to you.
All exchanges are subject to availability and can only be made to another size or color as the originally bought item.
Please note that financial responsibility for the return is yours until it reaches us.
You are responsible for the shipping of returned items back to us.
Refunds for returned items will be made to the original purchaser’s account through their original payment of choice within seven days of the return of the product. Note that additional duties and/or taxes will not be refunded. For countries within the EU, VAT will be included in the refund.
All orders are processed within 1 to 3 business days of receiving the order, provided that we receive due payment, clearance and have stock availability. We operate Monday to Friday with the exception of public holidays. An order confirmation will be sent by email when your order is placed. Once your package is shipped we will send you a second email with a final confirmation and instructions on how to track and collect your package. Shipping costs will be added to your order and displayed at checkout.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer firstname.lastname@example.org
These Terms and Conditions are governed by Swedish law and any dispute shall be settled in a Swedish public court.